DC Assist™
Dedicated Computing provides support services to help extend the value of the OEM’s investment and maximize productivity:
Customers of Dedicated Computing seeking on-going support for their DC systems can leverage the DC Service Center for multiple service options to help support and extend the life of their products. Dedicated Computing provides decades of experience with system diagnostics and repairs for OEMs all over the world. These services are a critical part of our global process for enabling our customer’s success.
DC Assist™ Includes:
Warranty Services
- Warranty (1 Year)
- Extended Warranty (at time of purchase)
- Global Help Desk Services
- Post Warranty Contract (Fixed Rate)
Repair Services
Remote Access Diagnostics
Time and Material Repair
On-site Repair
Expedited Repair
Advanced Replacement Pool Management
Repair of Non-DC Compute
Global Help Desk Services
Speciality Services
Customized Packaging & Kitting
Scrap / Recycling
Parts Harvesting
Customer Training
Case Study
Provided Robust and Enhanced Performance in a Small Footprint for a Robotic Pill Dispensing System
A provider of pharmacy technology solutions needed to enhance serviceability and performance of its automated dispensing systems. Critically, the solution also needed to reduce footprint and costs of the onsite robotic unit. Dedicated Computing provided a small form factor platform with security and connectivity pre-configured.
Fact Sheet
Download our DC Assist™ Fact Sheet
Connect Engineer-to-Engineer
Dedicated Computing provides access to engineering resources as part of our Product Management and Customer Engagement process. To request a meeting, click the Contact Us button below.